Frequently Asked Questions
Everything you need to know about your Naked Wolfe journey.
How do I determine the right size for my Naked Wolfe shoes?
Naked Wolfe footwear generally runs true to size. However, since many of our styles feature exaggerated platforms and unique silhouettes, we recommend checking the specific size guide on each product page or sizing up if you are between sizes.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location. Please note that international orders may be subject to import duties and taxes upon arrival in your country.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all packaging and security tags intact. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website so you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay in select regions.
Are Naked Wolfe products handmade?
Yes, our footwear is designed in-house and handcrafted using premium materials, including high-quality leathers and our signature custom-designed platform soles.